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MAINTENANCE AND SUPPORT

Production Emergency Support

We follow your step to success in the digital oilfield and seamless operations by leveraging our emergency fine-tunes, platform monitoring and inclusive 24/7 software technical support, training, and consultancy.

Ongoing Application Maintenance and Support

Technology is a highly fast-changing and unpredicted sector because of continuous innovation and ever-changing needs of customers. Hence, we are here to provide you with frequent maintenance & support varied from version upgrades to solutions for severe problems, advancements, etc. so that your products will never be out-of-date.

Management

Opulence infotech Software has complete authority over Upgrades, enhancements and customization, QA / Testing, Release Management, Database Maintenance, Performance tuning, Security management as well as dedicated customer support.

Infrastructure Support

You can get the highest calibers of accessibility for the software applications by our infrastructure support which is tailor made to deal with different infrastructure elements such as System Software and various levels of availabilities.

SPECIALIZED SUPPORT & MAINTENANCE SERVICES

Upgrades

Software Version Upgrades & Functionality Upgrades.

Maintenance

Database, Mobile Apps, Packaged Software, Website/Web Application Maintenance, Custom Application Software Maintenance, Long-term Maintenance.

Migration

Database, Programming Language, Platform and many other technology related migration services.

Enhancements

Application Enhancements & Performance Enhancements and customization to meet your business objectives.

Support

24*7 real time Operational and Helpdesk Support, also a continual support after releasing and deploying a software or any application.

Other Support Services

Bug Fixes, Defect Resolution, Porting, Software Re-engineering, Request Based Software Services, Request Handling, Configuration management, Status Reports etc.

NO MATTER WHERE WE FIND OURSELVES, LETS ALWAYS KEEP IN TOUCH